Privacy Policy
Last updated: 15.06.2026.
This Privacy Policy explains how personal data is collected, used, stored and protected when you use the website https://sees.ffzg.unizg.hr, which provides information about the Southeast European Studies study programme, enrolment procedures, academic information and related contact options.
1. Data Controller
The data controller for the processing of personal data through this website is:
Faculty of Humanities and Social Sciences, University of Zagreb
Ivana Lučića 3
10000 Zagreb
Croatia
Website: https://sees.ffzg.unizg.hr
Contact e-mail: sees@m.ffzg.hr
Data Protection Officer contact: sees@m.ffzg.hr
2. Purpose of the Website
This website is intended to provide information about the Southeast European Studies study programme, including programme structure, courses, faculty, enrolment requirements, application deadlines, tuition fees and contact information.
The website may also be used by prospective students, applicants and other interested users to contact the programme administration or request additional information.
3. Personal Data We May Collect
Depending on how you use the website, we may collect the following categories of personal data:
3.1 Contact form data
When you use the contact form, we may collect:
● name and surname;
● e-mail address;
● subject of your inquiry;
● content of your message;
● technical metadata related to the submission, such as IP address, browser type and time of submission, where necessary for security and spam prevention.
3.2 Enrolment and application-related data
If you contact us regarding enrolment or submit application-related documentation through official communication channels, we may process data contained in those documents, such as:
● name and surname;
● contact details;
● academic records;
● diplomas, transcripts or diploma supplements;
● motivation letter;
● curriculum vitae;
● identification document data;
● proof of English language proficiency;
● information necessary for the evaluation of eligibility and enrolment.
The exact data processed depends on the documents and information you provide.
3.3 Technical data
When you visit the website, certain technical data may be processed automatically, including:
● IP address;
● browser type and version;
● device type;
● operating system;
● pages visited;
● date and time of access;
● cookies and similar technologies, depending on your cookie preferences.
4. Purposes of Processing
We process personal data for the following purposes:
● responding to inquiries submitted through the contact form or by e-mail;
● providing information about the study programme and enrolment procedure;
● managing communication with prospective students, applicants and interested users;
● receiving and processing application-related documents where applicable;
● assessing eligibility for enrolment, where applicable;
● maintaining the security and functionality of the website;
● preventing misuse, spam, unauthorized access or technical issues;
● complying with legal, administrative or institutional obligations;
● improving website functionality and user experience, where applicable and where consent has been provided.
5. Legal Basis for Processing
We process personal data only where there is a valid legal basis under applicable data protection law, including the General Data Protection Regulation.
Depending on the specific processing activity, the legal basis may be:
● your consent, for example where you voluntarily submit information through a contact form or consent to certain cookies;
● performance of a task carried out in the public interest or in the exercise of official authority, where the processing is connected to the activities of a public higher education institution;
● compliance with a legal obligation, where the Faculty is required to process or retain certain data;
● legitimate interest, for example for website security, fraud prevention, communication management and protection of the website from misuse;
● steps taken at your request prior to enrolment or conclusion of an educational relationship, where applicable.
6. Cookies and Similar Technologies
The website may use cookies and similar technologies to ensure proper functioning of the website, remember user preferences, collect anonymous or aggregated statistics, and improve the user experience.
Non-essential cookies, such as analytics or marketing cookies, are used only where required consent has been obtained.
More information is available in our Cookie Policy.
7. Recipients of Personal Data
Personal data may be accessed only by authorized persons and services where necessary for the purposes described in this Privacy Policy.
Personal data may be shared with:
● authorized employees or representatives of the Faculty;
● members of relevant programme or admissions bodies, where necessary for enrolment-related procedures;
● IT service providers, hosting providers and website maintenance providers;
● e-mail service providers and communication tools;
● competent public authorities where required by law;
● other University or institutional bodies where necessary for the fulfilment of official educational, administrative or legal obligations.
We do not sell personal data to third parties.
8. International Data Transfers
If personal data is transferred outside the European Economic Area, such transfer will be carried out only where there is a valid legal basis and appropriate safeguards in place, such as adequacy decisions, standard contractual clauses or another transfer mechanism recognized under applicable data protection law.
9. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law, institutional rules or legitimate administrative needs.
Contact form inquiries are generally retained for the period necessary to respond to the inquiry and manage related communication.
Application and enrolment-related documentation may be retained in accordance with applicable legal, institutional and archival obligations.
Technical and security logs may be retained for a limited period necessary to ensure website security and functionality.
10. Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
Access to personal data is limited to persons who need such access for the purposes described in this Privacy Policy.
11. Your Rights
Depending on the applicable legal basis and circumstances of processing, you may have the following rights:
● right of access to your personal data;
● right to rectification of inaccurate or incomplete data;
● right to erasure of personal data;
● right to restriction of processing;
● right to object to processing;
● right to data portability, where applicable;
● right to withdraw consent at any time, where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise your rights, please contact us at: sees@m.ffzg.hr
12. Right to Lodge a Complaint
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.
In Croatia, the competent authority is:
Croatian Personal Data Protection Agency
Agencija za zaštitu osobnih podataka
Website: https://azop.hr
13. Links to Other Websites
This website may contain links to external websites. We are not responsible for the content, privacy practices or security of external websites. Users are encouraged to read the privacy policies of any external websites they visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, institutional practices or website functionality.
The latest version will always be published on this website.
